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Privacy policy

Moorea Island Tours

Privacy Policy

 

DEFINITION This privacy policy was updated on 20/08/2026 and complies with the GDPR (General Data Protection Regulation).

The purpose of this policy is to explain how your personal data is processed (collection, legal basis, purposes, transfers, retention period, and deletion).

Data Controller and Owner

  • Company Name: MOOREA TRIP TOURS AND RENT
  • Trade Name: MOOREA ISLAND TOURS
  • Physical Address: PK 3 Sea side, Motu Temae, Moorea
  • Mailing Address: BP 3070 - 98728 Teavaro, Moorea, French Polynesia
  • Tahiti Registration No.: F16804
  • RCS Registration No.: 2346 B
  • Email: info@mooreaislandtours.com
  • Phone: +689 89 40 99 98

1. NATURE OF DATA COLLECTED During your access to and use of the website, MOOREA TRIP TOURS AND RENT may collect certain personal data about you—information that relates to you as a natural person and allows you to be identified, either directly (such as your first or last name) or indirectly (such as the IP address of your device).

This personal data may be collected while browsing the website or using the contact form.

Your personal data is subject to automated processing carried out by MOOREA TRIP TOURS AND RENT in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR) and applicable data protection laws.

2. WHO COLLECTS YOUR DATA The data controller for your personal data is MOOREA TRIP TOURS AND RENT:

  • Trade Name: MOOREA ISLAND TOURS
  • Physical Address: PK 3 Sea side, Motu Temae, Moorea
  • Mailing Address: BP 3070 - 98728 Teavaro, Moorea, French Polynesia
  • Tahiti Registration No.: F16804
  • RCS Registration No.: 2346 B
  • Email: info@mooreaislandtours.com
  • Phone: +689 89 40 99 98

3. WHAT PERSONAL DATA IS COLLECTED? The data we collect fulfills specific purposes based on a legal foundation. MOOREA TRIP TOURS AND RENT may process:

Information you give us when you book or make an enquiry:

  • Identity details: first and last name, and the names of the other participants in your party
  • Contact details: email address, telephone or WhatsApp number, country of residence
  • Booking details: activity selected, date and time, number of participants (adults and children, and
    children’s ages where a reduced rate or specific equipment applies), language preference
  • Pick-up and drop-off information: your hotel, guest house, rental address, cruise ship name, flight or
    ferry number and arrival or departure times
  • Any special requirements you choose to tell us about, such as reduced mobility, adapted equipment
    needs, allergies or medical conditions relevant to your safety during the activity
  • The content of your emails, messages and phone enquiries with us
  • Connection logs (dates, times, IP address) and browsing data, order history, viewed products, delivery issues, and claims.

Payment information:
We do not collect or store your full card number, expiry date or security code. Card payments are collected
and processed directly by our payment provider, Repayd, on secure payment pages.
We receive only confirmation of payment, the transaction reference, the amount, the currency and, where
applicable, the last four digits of the card and the cardholder’s name and billing country, for reconciliation
and fraud-prevention purposes.
Where you pay in cash or by local bank transfer, we hold the payment record and the invoice.

4. WHEN AND ON WHAT LEGAL BASIS IS DATA COLLECTED? MOOREA TRIP TOURS AND RENT collects personal data when you complete a contact form and reservation.

Technical information regarding site visits (such as your IP address) is collected automatically through cookies. The legal basis for analytical and social media cookies is your consent.

5. PURPOSES AND LEGAL BASES FOR PROCESSING MOOREA TRIP TOURS AND RENT processes data for:

  • Statistics & Analytics (via analytical cookies): [Legal basis: Legitimate interest]
  • Responding to contact form inquiries: [Legal basis: Legitimate interest]
  • Reservation processing: [Legal basis: Legitimate interest]

6. DATA RECIPIENTS Your data is processed by authorized personnel within MOOREA TRIP TOURS AND RENT and trusted service providers acting on our behalf (e.g., website developers and hosting providers).

7. DATA RETENTION PERIOD Data is kept only as long as necessary for its intended purpose:

  • Contact form inquiries: 3 years from the date of collection.

8. YOUR RIGHTS You hold the right to access, rectify, erase, restrict, transfer, or object to the processing of your data, as well as withdraw consent at any time.

To exercise your rights, contact MOOREA TRIP TOURS AND RENT:

  • By mail: BP 3070 - 98728 Teavaro, Moorea, French Polynesia
  • By email: info@mooreaislandtours.com

You may also file a complaint with the CNIL (https://www.cnil.fr/en).

9. COOKIES Cookies are small files stored on your device to improve site navigation and usability. They do not store sensitive personal data. For detailed options, please review our Cookie Policy.

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